The Incident Log
Welcome to the blog. Consider this section our collective incident log, where we document the things that keep us up at night (and the things that finally let us sleep).
Here you will find:
- IT Horror Stories: Tales of deployment disasters and configuration drifts that defied all logic.
- Vendor Callouts: When the “enterprise solution” is just a wrapper around a broken script.
- On-Call Culture: Survival guides for the 3 AM pager duty.
- Legacy System Eulogies: Remembering the servers that held us together with duct tape and hope.
- Helpdesk Wisdom: Because “have you tried turning it off and on again” is only half the battle.
We punch up at the systems, vendors, and decisions. We never punch down at users. Grab a coffee (or something stronger) and read on.